About us
Computer Facilities is today South Africa’s leading specialist direct marketing bureau and a founder member of the Direct Marketing Association of South Africa. Computer Facilities was established in 1982 and has grown to be South Africa’s leading Direct Marketing Specialist Outsourcing Bureau managing the complete processing of direct marketing campaigns. In addition, we offer response fulfillment and policy administration, laser printing and associated services in a state-of-the-art print division, and more. Computer Facilities is also registered with the Financial Services Board (FSB).
Under the leadership of founder, Ian Geary, Computer Facilities employees have many years of hard-earned experience and a client-centric approach. In developing direct marketing campaigns, we believe consultation between the creative agency and an experienced campaign manager prior to the development of the creative work will prevent virtually all bottlenecks in the process. This is why we are an integral part of the direct marketing teams of some of South Africa’s biggest blue chips, including Absa Group, JD Group, Nedbank, RCI, South African Revenue Services and more.
From a technology and systems perspective, most of Computer Facilities’ programming and systems are developed in-house which provides the following client benefits:
- Adaptability and efficient turnaround times
- Specialised campaign and specific product rules to be applied
- Reporting services that are custom designed reflecting what our client wants to see in a format that is user friendly.
- Reporting can also be viewed remotely via the Internet, under strict access controls. This way campaign results and reports can be viewed in real time as well as providing the facility for you to export these reports into any file format such as MS Excel, Access and so on.
We understand that direct marketing by its very nature is time sensitive and driven by tight deadlines and large budgets. This is where working with a thoroughly experienced DM specialist such as Computer Facilities can save the advertising agency and client money, time and reputation.
Service Quality Mission Statement |